UnLeash the Labs – Internet of Things

Why are Strategic Partnerships Critical? We have entered a new era in the business world— the era of strategic partnerships. While partnerships have been happening for decades, there has been a boom over the last 5 years. Direct competitors have been partnering and collaborating for a mutual benefit. Alliances we thought [...]
Wed, Jan 29, 2020, Continue reading at the source
Many organizations struggle with both identifying and prioritizing what sales leads to pursue. Where do you start when you have a large stack of leads to go through? What do you when your leads have gone cold? For Product Leaders, it's often a challenge to get a broad spectrum of feedback [...]
Thu, Dec 12, 2019, Continue reading at the source
There are many reasons why you would want to leverage Watson Assistant to make your Einstein Bot “better”. In a previous blog, I spoke to just some of the key reasons why you would need to do so. I will provide additional detail here but first, let's look at how [...]
Wed, Oct 30, 2019, Continue reading at the source
I have recently noticed that many DOORS Next users seem unaware of the Glossary Terms feature. It is a very simple idea, and has been in the tool for some time now. I will explain what it is and how it works with a few screenshots to help. First of [...]
Wed, Oct 30, 2019, Continue reading at the source
Last month, ServiceNow rolled out their latest release (New York) and unveiled a new integration to IBM Watson Assistant for their Virtual Agent. This integration allows any ServiceNow customer to leverage the advanced dialog and AI capabilities of Watson to enhance their ServiceNow Virtual Agent experience. You can view my demo [...]
Wed, Oct 16, 2019, Continue reading at the source